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User Experience Research
Understand users to inform design, development, and business decisions.
Company descriptions

We are a UX research & design firm for your entire product development life cycle.

Company descriptions

We partner with the biggest companies in the world to 1-person startups with an idea.

Company descriptions

Projects of years, months, days: team support, iterative cycles, 1-day workshops, & more.

Our Mission
A more perfect experience for ourselves and our partners. Always striving toward ideals. Being true to our values.
Research Services
Interviews, user tests, contextual inquiries, persona & journey maps, diary studies, workshops and more
Clients
Autodesk, Google, Cisco, Akili Interactive, NextRoll, Varian Medical Systems, Stitcher, Trinet, Capital One, Panasonic, and many more.
Domains
All software, web, mobile, voice & more. Enterprise, VR/AR, games, etc. Specialized hardware, physical spaces & services, & sometimes space itself.
Research Case Studies
Tendril User Research
Tendril User Research
Conducting contextual interviews to create personas that help an energy company understand their users.
More Research Thoughts
UX research as an introvert: a match made in heaven
UX research as an introvert: a match made in heaven

Despite what society seems to expect of me, I don’t really want to talk to anyone. I am an introvert. However, I found a career where I can make “conversation” and I absolutely love it. I am a UX Researcher.

April 13, 2022
Growth Mindset

How can we help your research?

Our Research Values
Empathy
Empathy

Empathy

Our core essence. Act with integrity, respect, and self awareness. Have this for our clients, our work, each other, and ourselves.

Love of Craft
Love of Craft

Love of Craft

Our foundation is the way we work. Love what you do, obsess on the how, and the outcomes will follow.

Humble, but Confident
Humble, but Confident

Humble, but Confident

Be driven yet thoughtful. Be open and honest, and listen first.

EchoUser
Beyond Research
Usability & Design
EchoUser UX Agency Logo
Your UX-as-a-Service partner. A holistic research & design agency.
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User Research
We're here to help
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We strive to create extraordinary experiences
by understanding people at a deeper level.
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