Crafting complexity... into clarity.
FlashRay Full-Service UX
User Research and Design
Applying a comprehensive user-centered design approach from research to high fidelity design to a highly complex, technical system.
RoboCam: The Social Robot
Industrial Design & Robotics
Designing a robotic device that merges the concepts of a home assistant with a pet-like companion.
Autodesk UX Partnership
Long term UX support
A long standing partnership providing UX expertise across multiple years and product lines.
Bay Area Rapid Transit (BART)
Identifying pain points in the transit experience by riding alongside Bay Area passengers on their daily commutes.
Guidewire Insurance Software
Transforming corporate culture with UX awareness and training, teaching strategy and persona creation for ongoing design and new business endeavors.
Gooru Education Experiences
Full Service Design & Research
Creating a space in which both teachers and students can seamlessly browse and share resources.
Children's Day School
Teaching students how to prototype games and improve them by collecting and implementing user feedback.
The Festival Experience
Collaboration with Berkeley Innovation undergraduate team to ideate, iterate, and prototype concept designs.
Stitcher Iterative Test & Design
The RITE Method for Internet Radio
Iteratively mining for the”A-ha!” moment, the key point where a user goes from casual to habitual.
Drivescale Composable Infrastructure
Power and Flexibility through UX
Creating a powerful and intuitive design for a highly technical and novel management tool.
Cisco Dual Monitor Productivity
Saving Cisco millions of dollars by proving that dual monitor usage is more efficient and cost-effective.
TriNet - Design System
Setting a unified design framework
We unified multiple design guides and patterns into a single design system to serve as the single source of truth for the TriNet product family.
Gaming Heuristics & Usability
Nordeus Game Usability
Customized heuristics and usability testing to enhance the gaming experience.
Informatica Cloud Conversion
Research, Evaluation and Design
Journey maps and heuristic analysis led to three personas and four design approaches to enrich an onboarding experience.
Varian TrueBeam: Human Factors Benchmarking
Standardizing Varian FDA Testing
We defined and validated a rigorous and systematic testing methodology utilizing real technicians, which was key to finding and mitigating sources of human error.
Tendril User Research
Conducting contextual interviews to create personas that help an energy company understand their users.
Multi-Phase Cisco E-commerce UX
Research, Evaluation, and Design
Providing UX value through a combination of tactical implementable short term solutions and long term strategic design vision.
Boulder Diversity Lab
Design Sprint Workshop
Bringing together the startup community to create an actionable game plan towards reaching a more inclusive, diverse workforce.
Engaging tangible mobile experiences to design a smart food tracker, helping people reduce food waste.
Bespoke Interactive Screens
Research & Design
User-centered design as the basis for innovating a novel interactive experience to invigorate the Bespoke brand.
Ultimate Software: Visual Design
Creating a visual style guide to differentiate Ultipro with a look and feel that is “bravely human.”
Redesigning Castlight’s Employee Rewards Program for higher user engagement and increased user retention.
Mighty: Investment Management
Start-up Fintech Design
End-to-end user research and design to create a first-in-its class product for managing venture capital.
Badland - Mobile Gaming Experience
Diving into the world of mobile gaming to identify what about first-time UX makes gamers come back for more.
NSF Certified for Sport
Mobile Database Redesign
Overhauling an iOS app used by prominent sporting associations, doctors & dietitians, and amateur athletes.
Nimbula Cloud Services Research & Design
We set out to create a user-friendly interface to deliver the powerful functionality of IaaS.
Zuli Smartplugs Design
Designing an app simple enough for any user type while retaining enough capabilities to satisfy power-users.
How can we help?
We strive to create extraordinary experiences
by understanding people at a deeper level.
We strive to create extraordinary experiences by understanding people at a deeper level
San Francisco, California, USA
© EchoUser. All rights reserved.
© EchoUser. All rights reserved.