Applying a comprehensive user-centered design approach from research to high fidelity design to a highly complex, technical system.

Identifying pain points in the transit experience by riding alongside Bay Area passengers on their daily commutes.

Designing a robotic device that merges the concepts of a home assistant with a pet-like companion.

Iteratively mining for the”A-ha!” moment, the key point where a user goes from casual to habitual.

Collaboration with Berkeley Innovation undergraduate team to ideate, iterate, and prototype concept designs.

Teaching students how to prototype games and improve them by collecting and implementing user feedback.

Transforming corporate culture with UX awareness and training, teaching strategy and persona creation for ongoing design and new business endeavors.

Creating a space in which both teachers and students can seamlessly browse and share resources.

Creating a powerful and intuitive design for a highly technical and novel management tool.

We unified multiple design guides and patterns into a single design system to serve as the single source of truth for the TriNet product family.

Journey maps and heuristic analysis led to three personas and four design approaches to enrich an onboarding experience.

Conducting contextual interviews to create personas that help an energy company understand their users.

Redesigning Castlight’s Employee Rewards Program for higher user engagement and increased user retention.

Engaging tangible mobile experiences to design a smart food tracker, helping people reduce food waste.

Saving Cisco millions of dollars by proving that dual monitor usage is more efficient and cost-effective.

Creating a visual style guide to differentiate Ultipro with a look and feel that is “bravely human.”

Customized heuristics and usability testing to enhance the gaming experience.

We defined and validated a rigorous and systematic testing methodology utilizing real technicians, which was key to finding and mitigating sources of human error.

Providing UX value through a combination of tactical implementable short term solutions and long term strategic design vision.

Bringing together the startup community to create an actionable game plan towards reaching a more inclusive, diverse workforce.

End-to-end user research and design to create a first-in-its class product for managing venture capital.

Diving into the world of mobile gaming to identify what about first-time UX makes gamers come back for more.

Designing an app simple enough for any user type while retaining enough capabilities to satisfy power-users.

Overhauling an iOS app used by prominent sporting associations, doctors & dietitians, and amateur athletes.

We set out to create a user-friendly interface to deliver the powerful functionality of IaaS.

Understanding specific user needs and flows to establish a new career services platform.

Redefining the experience of a unique social network made for creating, sharing, and achieving goals.