Vast entities, products, and systems need UX that can harness depth & complexity.
We wield experience, process, and skill that transcends complexity to clarity.
-- Mobile phones. Internet search. Modeling. Cloud infrastructure. Databases. Critical comms. Medical devices. Etc.
-- Comprehensive UX as a Service. Conceptual modeling. Interaction & visual design. Benchmark usability tests. Etc.
We thrive in requirements – A defining aspect of enterprise UX. It is not uncommon that we are brought in when progress has become confused & stalled. We regularly start projects with a thorough heuristic review – We clarify a UX path forward.
Cisco runs the second-largest e-commerce platform globally; vital to business, but faced severe UX problems. We conducted a detailed heuristic assessment, comprehensive redesign, and tackled trouble areas such as error messages.
We worked for 6 months just on a single dropdown design, for a (confidential) internet ad platform. The most UI widget dependency complexity we’ve ever seen.
We understand that UX is critical for transitioning to the cloud. Informatica hired us to conduct a large heuristic analysis and map personas for their cloud onboarding.
We have worked for over two decades on enterprise user experience. Always with a focus on building real products. While we utilize great visual design, a conceptual model and matching interaction design for complex products is where real experts shine.
We replaced larger design firms multiple times who pattern matched instead of problem solved, including at Qualcomm, Yodlee, and a major phone manufacturer.
We have a long-standing partnership with a major phone manufacturer, working on multiple large-scale UX design projects, global research studies, ideation workshops, and statistical user tests from eye-tracking to watermarks.