Methods & Services


Know your users first !!

User and customer research is one of the most important first steps of the product development process. We draw on a variety of methods and services to make sure you have a handle on your user’s needs and desires. From 1:1 Interviews to Contextual Observation to Personas we'll dive deeply into your users’ stories and potential markets to provide you with the information needed to focus on what matters most: your users.


Designing the very best user experiences

EchoUser provides a multitude of design services, including interaction design, visual design, and industrial design. We also design for multiple devices and platforms, including the web, smart mobile devices, and elsewhere. We strive to create compelling, usable, and intuitive designs.


Eliminate problems & Improve the experience

Great designs are not great until they've proved themselves through user evaluation. We include user testing as a part of any design process. We also provide stand-alone usability testing. Do you have an application or product that needs in-depth assessment? Our unique Magnitude Estimation Technique (MET) approach allows us to collect qualitative and quantitative data to sensitively diagnose any issue.

  • 201 Mission, Suite 540
  • San Francisco, CA
  • 94105

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